Contacts and Access

Douglas Property Management will handle any questions related to billing and payments, obtain new pool keys, architectural modification forms, management, homeowner disputes, and complaints, etc.  Please contact them with your related questions.

Phone: 770.926.3086
Our Property Manager: Jennifer Svensson,

Serenade Residents needing to access their online portal through Douglas Property Management can do so here: Access My Account!  You will need the login information that Douglas Property Management sent to you.  If you cannot find that information, please call 770.926.3086 and they can help you get access.

The Serenade HOA Board of Directors is here to help in many other ways, but Douglas is hired and employed to serve our community.

If you need to contact the Board of Directors, please do so at

The Serenade Architectural Review Committee handles and reviews all Exterior Modification Requests. If you need to contact the ARC, please do so at

Serenade Social Committee: